Tenet 1: Confidentiality – Open for Comment
Clients and consumers of speech-to-text services have the right to privacy and confidentiality. This first section of the ATSP Code of Professional Conduct establishes guidelines regarding how information disclosed during an assignment should be treated with respect to outside parties. A non-exhaustive list of illustrative behaviors is available in this section, along with special exceptions.
The first section of the ATSP Code of Professional Conduct is now available for public comment here .
Accessible versions of the ATSP Code of Conduct are available by request. Please contact [email protected]
Please leave comments on this working draft in the comments section of the post below. Or contact us at [email protected] Thank you for reading and providing input!
What is the ATSP Code of Professional Conduct?
ATSP’s Code of Professional Conduct is a foundational set of standards designed to promote professionalism and integrity in the delivery of speech-to-text services.
Why Do We Need a Code of Professional Conduct?
Having clear professional standards is important in any occupation or field. The ATSP Code of Professional Conduct unifies existing professional standards and serves as an educational guide for members of the speech-to-text community.
How Was It Designed?
The Code of Professional Conduct was drafted by a volunteer Ethics and Standards Committee, reviewed by outside subject matter specialists, and then revised by the ATSP Board. The working draft is now available for public comment.
How Will It Benefit Service Providers?
As Transcribers and Captionists know, many incidents and situations that occur on the job do not fall into black and white categories. The ATSP Code of Professional Conduct serves as a resource for speech-to-text providers working in the field. It is not designed to address every possible scenario, nor does it take the place of critical thinking and rational problem solving. Rather, it helps to define the basic ethical principles on which our field is founded, and it provides illustrative examples to help guide providers in their professional decision making.
How Will It Benefit Agencies, Companies, and Offices?
Service coordinators and supervisors may refer to this document when designing or revising the in-house policies that govern their offices, agencies, and companies. Employers will be able to vet their own policies with this Code to promote increased consumer confidence. When challenging situations arise, the ATSP Code serves as a resource for working with employees to determine the best course of action and development.
How Will It Benefit Consumers and Clients?
By establishing a reliable set of expectations, the ATSP Code of Conduct serves as a powerful resource for clients and consumers when advocating for high standards of excellence in the speech-to-text services they receive.
How Will It Be Released?
Over the next five weeks, the ATSP Board will be releasing the working draft of the Code of Professional Conduct one section at a time via the ATSP blog. We look forward to your comments and input!
In the future, the ATSP Code of Professional Conduct will be available publically on ATSP’s website. We may also explore other channels of distribution.
Where Can I Find It?
The first section is available as a downloadable PDF.
Who May Provide Comment?
You do not need to be a member of ATSP to provide comment on this working draft. Any member of the speech-to-text community may provide comment, including service providers, service coordinators, agency owners, disability services officials, clients, and consumers. Please share this information with your colleagues.
How Can I Provide Feedback?
As members of ATSP and as members of the speech-to-text community, your feedback is vital to the completion of this document! The attached PDF includes a purpose statement, some practical definitions, and ATSP’s first professional tenet: Confidentiality.
As you review this first section, please consider the following questions:
- -What is clear or unclear?
- -What is missing or incomplete?
- -What questions does this document raise?
Then provide us with your feedback one of two ways:
- By posting a public comment at the bottom of this blog entry
- By sending us your feedback privately via email at [email protected]
How Will My Feedback Be Used?
After all of the sections have been posted, and public comment has concluded, the ATSP Board will review the feedback we have received and will begin the final steps toward publishing these standards. That may involve soliciting additional feedback/clarification, significant or minor revision, or a Board vote for approval. So as not to stifle conversation, the ATSP Board will refrain from replying to individual comments during the period of public comment.