ATSP, in collaboration with the Center on Education and Training for Employment (CETE), conducted a job analysis to define and evaluate the associated knowledge, skills, abilities and other characteristics (KSAOs) of a transcriber/captionist. The analysis examined the job itself and the professional performing the job.
For the purpose of professional certification, the job analysis defines those tasks and competencies related to the purpose of the credential.
The scope of the project included collection of relevant documentation, initial draft, subject matter expert panel, draft review, verification survey, linkage of KSAOs to job function, and the final draft and signoff.
January 31, 2017: Estimated timeline and “next steps” toward certification
CETE Assessment Services responded to ATSP’s request for information to define and plan the remaining scope of work for developing a certification program. This document (available below) focuses on certifications, not certificates, and on purpose and examinations more than governance.
December 2016: Completion of Job Analysis Technical Report (milestone!)
CETE Assessment Services submitted the final job analysis report to ATSP, along with the results of the KSA linkage activity. Both documents are available for download below.
July 16, 2016: Looking ahead . . . Preliminary Proposal for Task Analysis
CETE Assessment Service provided a draft proposal that broadly details the processes and deliverables CETE would implement to complete a task analysis for the role of Speech-to-text Provider. Task analysis is a follow-up to the job analysis, and would further lay a foundation for subsequent certification examination development processes. Download the proposed scope of work for the task analysis below.
June 7, 2016: SME Line Review (continued)
Work through remaining line review of the “what’s missing” survey.
May 23, 2016: SME Line Review
SMEs began a line review of the what’s missing survey.
May 10, 2016: SME Orientation Meeting
Discussed job analysis process; how distance approach would work:
- SMEs would review initial draft.
- Complete “what’s missing” survey.
- Identify items in the draft that are different from what they are currently doing in their jobs.
April 22, 2016: Subject Matter Experts selected and notified
ATSP selected a small panel of subject matter experts (SMEs) from a pool of outstanding applicants, to participate in this important study during April-June 2016. The time commitment included:
- participating in a 30-minute orientation
- reviewing the initial job analysis draft (~60 minutes)
- attending a 2-3 hour web meeting facilitated by CETE to edit the draft
- completing a 15-30 minute online verification survey and developing a link from KSAOs to job duties (~2 hours)
In May and June of 2016, the group of 10 SMEs would go on to analyze and revise an initial draft of a job analysis, containing the competencies and characteristics necessary to perform the role of speech-to-text provider. The key job domains, tasks, and enablers were generated based on a review of documentation provided by the project sponsor as well as established, national databases such as O*NET OnLine and the Occupational Outlook Handbook, containing job-related information.
April 8, 2016: Kickoff meeting with CETE
CETE staff met with ATSP Founding Board Members Jodi Tobin and Karen Walraven to kick off the project.